Complaints and Enquiries

Report any service issue or concern so we can investigate, resolve it fairly, and continuously improve your experience.

Complaints and Enquiries
License and Exemption

This service allows individuals or companies to apply for a license or exemption to carry out regulated electricity or water activities. It ensures compliance with sector regulations and provides official authorization to operate.

License and Exemption
Article 106 Request

Request prior approval from APSR for creating or transferring rights or obligations tied to licensed utility activities.

Article 106 Request
Request Change Control

Request APSR approval for any ownership change involving shares or voting rights in a licensed or exempted entity.

Request Change Control
Disposal of Assets Service
Request APSR approval before disposing of or transferring licensed electricity or water assets.
Disposal of Assets Service